Effective Date: 25 June 2025

Website: https://www.bolaflow.com

Brand Name: Bola Flow

Business Location: California, USA

1. Introduction

Welcome to Bola Flow. By accessing or purchasing from www.bolaflow.com (the “Site”), you

agree to the terms outlined in this Terms of Use and Privacy Policy (“Policy”). This policy

outlines how we collect, use, protect, and disclose your personal data in accordance with

California and U.S. privacy laws.

2. Information We Collect

a) Information You Provide

● Name

● Email address

● Shipping and billing addresses

● Payment details (processed securely via third-party services)

● Order history

● Communications or reviews submitted by you

b) Information Collected Automatically

● IP address

● Browser and device type

● Location (via IP geolocation)

● Pages viewed and time spent

● Referral source

● Cookies and pixels for behavior tracking

3. How We Use Your Information

Your data is used for the following purposes:

● Fulfilling product orders

● Customer service and support

● Email communication and order updates

● Marketing and promotional campaigns (with consent)

● Analyzing and improving user experience on our site

● Legal and tax compliance

● Fraud detection and risk mitigation

4. Cookies & Tracking

We use cookies and similar technologies to:

● Remember your preferences

● Track product and page views

● Run analytics via Google Analytics

● Serve relevant ads through Meta/Facebook Pixel and other platforms

You may disable cookies in your browser settings. We comply with California’s Do Not Track

(DNT) requests where technically feasible.

5. Your Rights Under California Law (CCPA)

As a California resident, you have the right to:

● Know what personal data we collect, use, and disclose

● Request deletion of your personal data

● Opt-out of the sale of your data (we do not sell your data)

● Receive equal service and pricing, regardless of privacy choices

You can exercise these rights by emailing us at: [email protected]

6. Sharing Your Information

We do not sell or rent personal information. We may share your data with:

● Payment processors (e.g., Stripe, PayPal)

● Shipping carriers (e.g., USPS, UPS)

● Marketing platforms (e.g., Mailchimp, Meta Ads)

● Analytics tools (e.g., Google Analytics)

● Legal authorities if required by law

All partners are contractually obligated to protect your data.

7. Children’s Privacy (COPPA)

Bola Flow does not knowingly collect personal data from children under the age of 13. If we

become aware of such data, we will delete it immediately.

8. Data Security

We use:

● SSL encryption for all transactions

● Secure data storage platforms

● Access controls and monitoring

● PCI-compliant payment processing

While we take strong precautions, no method is 100% secure. You use the site at your own risk.

9. Data Retention

We retain your data:

● For as long as necessary to fulfill purchases and legal obligations

● Until you request deletion (unless legally exempted)

● For analytics, we anonymize IPs where required

10. Marketing & Email Communications

You may opt into marketing emails. You can unsubscribe at any time using the link provided in

each email or by contacting us at [email protected].

11. Changes to This Policy

We may update this Policy periodically. Updates will be posted on this page with a new

“Effective Date.” Material changes may also be emailed to you.

12. Terms of Use

By using this site, you agree:

● Not to misuse or hack the site

● To provide accurate order and billing information

● That all content (logos, videos, product descriptions) is owned by Bola Flow and may not

be used without permission

● To use products responsibly and follow any provided safety guidance

● That purchases are governed by California law

13. Contact Us

📧 [email protected]

🌐 https://www.bolaflow.com

📍 Based in California, USA

14. Governing Law

This Policy and your use of the website are governed by the laws of the State of California,

without regard to conflict of law principles.